We couldn't have been happier with the Castle Hill staff. Fortunately, the sales director, Marie Cuccia was very accommodating. Located on beautiful and historic Lake George, in the heart of the Adirondack Mountains, Erlowest recalls an era when people escaped from the cities to enjoy mountain air and pristine beauty. Allow Castle Hi, Ballroom, Beach, Waterfront, Garden, Historic Venue, Hotel, Restaurant, Tented, Bar & Drinks, Cakes & Desserts, Food & Catering, Planning, Service Staff. We even put used part of our budget to extend the night by a half hour, to really maximize our reception and dancing. I would like to give my highest recommendation possible for Castle Hill. We stayed for a couple days in the Superior Beach House which was amazing, right on the beach. In general, it should be noted that Marie responded to all of our requests and made up for oversights through the planning process. At our initial meeting, we were sold on a package that was upwards of $290/pp, We were not informed of any upgradesthat existed in service level. We can't imagine a more beautiful setting, and, thanks to the Inn's fabulous chef, our guests were treated to a fine dining adaptation of a traditional New England clambake. In general, most issues we had throughout the planning process and the wedding were due to poorly managed expectations. I highly recommend Castle Hill as a wedding venue. She was so easy to work with, had great ideas and was just so nice! However, there was one thing that happened I want to point out. Castle Hill went above and beyond to give us a perfect day. The food was incredible, as well as the flow and set up. When our guest count doubled from the initial expected # CHI was going to provide the same # of tables at cocktail hour. Other facilities offered at the property include water sports, a shared lounge and a games room. If you want a venue that will help you through every step of the process, this is your venue! My wife and I were truly blown away by the service and professionalism of the staff. Overall, they do a good job with service~Until the wedding night. Additional hours can be … This threw off the entire rest of the night and we are still living in a tiff. The food is also excellent and you just can't beat their location and views. We enjoyed the soaking tub with bath salts and fireplace. The couple came across the Inn at Erlowest, a historic castle done in the Victorian style overlooking Lake George, and were instantly smitten with its old world charm and serene setting. She was extremely organized, attentive and responsive. We paid for a gold beverage package for our guests yet some did not get a drink during the cocktail hour because of the "enormous line" in the main tent for drinks. My guests could not stop talking about the incredible food and exceptional service. We worked with Erica, from Castle Hill, and she was an awesome coordinator. She kept us on track and gave us amazing ideas to run with when thinking about small details for our day. You’ll feel the personalization and care that Castle Hill puts into each and every wedding they host – they definitely take pride in their work and it shows! The banquet room is perfect for any reception, meeting, or … (largely in part to our band and the beauty of the venue). Castle Hill is stunning; the food is... Our wedding at Castle Hill was absolute perfection. Everything ran smoothly and looked gorgeous. I have a huge family and started out planning a huge wedding which took our beloved city off the list. It is a total waste to offer $7500 raw bar or cheese board. We are so thankful to Castle Hill for giving us our dream wedding that everyone called the most beautiful wedding! The chalet suite is AMAZING! Enjoy the elegance and natural beauty of our 40-acre estate. 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