Oceans Edge Key West Resort Hotel Marina offers Key West’s largest guestrooms and suites through a variety of accommodation options, including multiple room and suite combinations. Is parking available at Oceans Edge Key West Hotel & Marina? Are there opportunities to exercise at Oceans Edge Key West Hotel & Marina? Korzystając z interaktywnej mapy serwisu Tripadvisor, poznaj lokalizację oraz okoliczne restauracje i atrakcje. We speak English and 43 other languages. Enjoyed Most. Oceans Edge Key West. Oceans Edge Key West Hotel & Marina: Beautiful, awful fees - See 2,483 traveler reviews, 2,192 candid photos, and great deals for Oceans Edge Key West Hotel & Marina at Tripadvisor. Oceans Edge Resort & Marina Key West is the newest Florida Keys hotel, and the largest in Key West. Right outside your balcony, six turquoise pools twinkle in the Caribbean sun. Which popular attractions are close to Oceans Edge Key West Hotel & Marina? I also participated in a free yoga class one morning by the pools. The hotel is British West Indies beautiful! Bikes and kayaks were also available in the same fashion. Thanks! All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. The staff was very nice and the hotel was beautiful and clean. Are pets allowed at Oceans Edge Key West Hotel & Marina? This is the version of our website addressed to speakers of English in United Kingdom. Thank you. The Marina, the ocean, you can’t ask for more. Situated in Key West, Oceans Edge Key West offers 6 swimming pools and a waterfront bar, perfect for enjoying a drink. Boasting panoramic water views, Oceans Edge Key West, Preferred Hotels & Resorts Collection offers 6 swimming pools and a waterfront bar and restaurant. And it's just minutes to Key West's historic Old Town, offering easy access to the vibrant culture that has been drawing guests for decades. Nearby attractions include Stock Island Marina Village (0.5 miles) and Collections Key West (0.5 miles). The resort was top of the line. Error: Booking.com™. Overlapping palm fronds cast patterns of dappled light all around. The shuttle to downtown was easy and on the hour! Discover genuine guest reviews for Oceans Edge Key West Resort, Hotel & Marina along with the latest prices and availability – book now. Staff was great. Public spaces have free WiFi. Loved the free water sports time tied to the stay (we got in an hour of kayaking). Yes, guests often enjoy the harbour view available here. That's how we know our reviews come from real guests who have stayed at the property. Stay at this 4-star golf hotel in Key West. Only think I didn't was the pillows everything else was great. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. He was kind, funny, personable... and just wonderful !! It’s a little farther from Key West center (15-20 min), but a hotel shuttle takes you there every hour and the good side of this is that you are far away from traffic and city noise. Upon arrival we were warmly welcomed by the staff: Stephanie K, Oshane and Stephanie F. are phenomenal. Overview of the marina and the ocean. All rights reserved. Great staff who knew how to serve the customer extremely friendly, helpful. Oceans Edge Key West Hotel & Marina, Key West: czytaj obiektywne recenzje i oglądaj zdjęcia podróżnych. Your contribution should be yours. Prices are calculated as of 23/11/2020 based on a check-in date of 06/12/2020. The restaurant was pleasantly decorated with a great view of the pool and marina, with excellent food. From the time we arrived until the time we left, we felt like we were in a completely different place. Just returned from a great getaway and would like to recognize outstanding hospitality from checkin to checkout. Help others make the decision - add your opinion about the hotel It was a rainy weekend so we couldn’t enjoy the full amenities but I’ll definitely will be back. The restaurant. Please enter a valid email address. We walked in to this beautiful new resort and we were mesmerized. Beyond the pools lies a newly renovated marina, where majestic boats sit calmly in glassy waters. Top room amenities include a minibar, air conditioning, and a flat screen TV. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. I enjoyed the standup paddleboard rentals (free for the first two hours). The room was spacious, beautiful and very comfortable, we really loved our stay. WiFi is free, and this hotel also features 6 outdoor pools and a restaurant. Drinking and loud music .I requested to be moved from that building and they did beside that I had a great experience, Rooms are comfortable and clean .food at the restaurant amazing . Use this rating to help choose your stay! Friendly staff definitely will go back, We not only liked everything...we LOVED it! I would definitely stay at this hotel again! The food was cold, but we had just arrived and were starving. The food is not good and it’s expensive, I like the room I like how relaxin is the staying but the welcome from the from desk it was the key Umberto, The noise from some neighbors they didn’t let us sleep until 2 am and Stephanie at the front desk, I love the decor of the room, the view is awesome and the service from the hotel the daily activities they planned, its fun. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Réserver Oceans Edge Key West Hotel & Marina, Key West sur Tripadvisor : consultez les 2 315 avis de voyageurs, 2 117 photos, et les meilleures offres pour Oceans Edge Key West Hotel & Marina, classé n°14 sur 51 hôtels à Key West et noté 4,5 sur 5 sur Tripadvisor. Our guests praise the clean rooms and the overall value in our reviews. You'll always find room poolside-just one of the pleasures in our well-appointed resort! Along with a restaurant, there's a coffee shop/café on site. Staff were great, the paddleboards/kayaks are a nice touch, loved the coastal style decor in the rooms. more. Popular attractions Smathers Beach and Higgs Beach are located nearby. Far from downtown. Review collected in partnership with this hotel, Response from G M, General Manager at Oceans Edge Key West Hotel & Marina. Key West, Florida, United States View on a map 9 out of 10 Telegraph expert rating. The World's #1 Choice for Booking Accommodations Loading There's immediate dockside access to the Gulf and the Atlantic's innumerable wild islands, channels, sand bars, wildlife, and, minutes away, the world's third largest barrier reef. Now £107 on Tripadvisor: Oceans Edge Key West Hotel & Marina, Key West. Porównuj ceny i przeglądaj najlepsze oferty dotyczące pobytu. After the marina comes the deepest layer of all: a great shimmering ocean stretching to the horizon and beyond. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. All staff met were pleasant, friendly, and very accommodating. We want you to share your story, with both the good and the not-so-good. Which languages are spoken by the staff at Oceans Edge Key West Hotel & Marina? Installations are great and very pretty, not too big but with all resort amenities. We've sent you an email so you can confirm your subscription. It is delightful to read how much you and your wife were pleased with our beautiful accommodations and breathtaking views. Stay at this 4-star golf hotel in Key West. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We are also happy you appreciated the service you received from our staff. Complimentary WiFi is provided for all guests. The scent of coconuts, key limes and orchids fill the air. City View Trolley gives free rides from Oceans Edge to Front Street in Key West each morning at 8:30 a.m. and 9:15 a.m. Return trolley is at 5 p.m. or 5:30 p.m. Booking.com’s role is to be a feedback distributor for both guests and properties. Specialties: Oceans Edge Key West Resort Hotel & Marina is the newest and largest Key West luxury property. The food was amazing. This allows us to verify that our reviews come from real guests like you. I really recommend ocean edge resort and marina, 1259440,1258410,1242370|3,1250860,1242370,1259440|1,1242370|1. I highly recommend staying outside of downtown at Ocean’s Edge! Oceans Edge Key West Resort Hotel Marina offers Key West’s largest guestrooms and suites through a variety of accommodation options, including multiple room and suite combinations. Featuring 100% ocean views, six amazing pools and the best restaurant in Key West, you have everything here to enjoy an exhilarating Key West escape. He is basically the "google" of Key West. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. The room was spectacular in decor, smelled wonderful, and each room has a marina view! Wow, thank you for the fantastic review of Oceans Edge Key West Hotel & Marina! There were NO issues, and I had a great relaxing time there. Prices are calculated as of 17/08/2020 based on a check-in date of 30/08/2020. 

the atmosphere is so special I’m glad I booked and stayed here. Without doubt one of the favorite resort stayed during my time in Key West! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Umberto at the front desk was extremely helpful, enthusiastic and accommodating! Book Oceans Edge Key West Hotel & Marina, Key West on Tripadvisor: See 2,401 traveller reviews, 2,197 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #16 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. I want to give a 5* shoutout to Oceans Edge Resort and Marina in Key West. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams. 4.8 Ambiance 4.4 Location 4.9 Rooms 4.8 Quality of Service 4.5 Value for the Money Show Reviews Hide All. Take a good look for fine prints, they have a some pricey extra charges besides rate. The accommodation is not on the beach, but does offer free private parking and an on-site restaurant. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. See 2,209 traveler reviews, 2,077 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #19 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Which room amenities are available at Oceans Edge Key West Hotel & Marina? Oceans Edge Resort & Marina is located in an historic area of Key West called Stock Island, one of the seven islands of Key West, at the end of Peninsular Avenue. Resort is very nice and convenient to key west. My wife said "she lost her breath" when she saw our suite and view. Own or manage this property? If going to Key West, don't go for the beaches, but do go to this resort. Oceans Edge Key West Resort, Hotel & Marina is a luxurious wedding venue located in Key West, Florida. There are more places to choose from in the Key West area. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. See 2,173 traveller reviews, 2,048 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #20 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. Thank you once more for recommending us to future guests! After a review has been submitted, you can modify it by contacting Booking.com customer service. Those seeking the extraordinary find it here at Oceans Edge, a place straight out of your get-away-from-it-all dreams. Does Oceans Edge Key West Hotel & Marina have any great views? Rhoda, concierge provided great suggestions for our foodie group, Alex provided awesome coffee/cappuccino with a smile each morning, Janka was our cheerful breakfast server each morning on the lovely Yellowfin terrace, and Stephanie at the front desk gave us a warm and gracious sendoff back home. Additional sorting options might be available (by type of traveler, by score, etc...). The location is about 15 minutes away from downtown but a free shuttle is available hourly to and from the waterfront brewery. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Location was beautiful. Oceans Edge Key West Hotel & Marina, Key West: See 2,209 traveller reviews, 2,077 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #19 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. Payments made by partners impact the order of prices displayed. Within, the world seems to fall away. Our all-new resort was built with signature Key West conch architecture that combines Caribbean and Victorian influences, complete with gingerbread moldings and large porches-done right. Booking.com does not accept responsibility or liability for any reviews or responses. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. All content should be genuine and unique to the guest. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Oceans Edge Key West Resort, Hotel & Marina Reviews 4.0 out of 5.0. I’ll definitely recommend this resort to all my family and friends and I’ll definitely stay here again and again. Claim your listing for free to respond to reviews, update your profile and much more. We will certainly be back! We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Nice room, really clean and comfortable. 5950 Peninsular Ave, Key West, FL 33040, United States of America. And when you dry off, explore the Stock Island part of town, which The New York Times calls "the new old Key West." Step into every spacious room or suite and the first thing you'll see is a view to die for. Oceans Edge Key West Hotel & Marina Features, 5950 Peninsular Ave, Key West, FL 33040-6012. Book Oceans Edge Key West Hotel & Marina, Key West on Tripadvisor: See 2,258 traveller reviews, 2,097 photos, and cheap rates for Oceans Edge Key West Hotel & Marina, ranked #18 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. Guests praise the overall comfort. Copyright © 1996–2020 Yes, guests have access to a pool during their stay. Guest accommodation feature views of the water and include a balcony or patio. Our guests praise the pool and the helpful staff in our reviews. All respect for the general manager who does a great job here; a true sample of excellent hospitality! The most helpful contributions are detailed and help others make better decisions. See Hotel Details. Thank you, More trash can anywhere because it is impossible eliminate the garbage outdoors, Breakfast is not bad , but I think add more variety of offerts, Paying for parking, should be part of the experience. Not the resorts fault but tried to eat breakfast on the balcony which was ground floor but the chickens swarmed. You must have a car to take advantage of this location. But the free shuttle helped a lot, Quiet, beautiful, clean, nice decorations, friendly staff. Very expensive, few options and generally not very good. Cheryl Yeats. Kevin, the shuttle driver IS THE ABSOLUTE GEM of the area ! Reviews are most valuable when they are original and unbiased. It’s located just outside the hustle and bustle of downtown. The second time we went.. we sat at the bar just for. Romantic location for a nice celebration. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. And speaking of pools there are six different ones. Experience all that Key West has to offer through the newest and best resort - Oceans Edge Key West … See more questions & answers about this hotel from the Tripadvisor community. We're proud to be the premier boating destination in the United States. Conveniently located restaurants include Matt's Stock Island Kitchen & Bar, Hogfish Bar and Grill, and Yahman's Authentic Jamaican Jerk Shack. If you booked through us and want to leave a review, please sign in first. We also got to see a manatee and plenty of. Behind green leaves stands a white, wood facade. The only way to leave a review is to first make a booking. Enjoy free WiFi, 6 outdoor pools, and a restaurant. Many travellers enjoy visiting Curry Mansion (4.8 miles), Harry S. Truman Little White House (5.0 miles), and Key West Garden Club (3.7 miles). We have more than 70 million property reviews, all from real, verified guests. Are there any historical sites close to Oceans Edge Key West Hotel & Marina? 137 reviews of Oceans Edge Key West Resort Hotel & Marina "We recently had the opportunity to visit the newly opened Oceans Edge resort on Stock Island in Key West, Florida. After their trip, guests tell us about their stay. Please see our partners for more details. Drink. Thank you Claudia for assembling a great staff- and I look forward to returning soon! Yes, paid private parking on-site and secured parking are available to guests. The amenities, the large rooms, the location, the comfort; basically everything. Popular attractions Smathers Beach and Higgs Beach are located nearby. Ratings & reviews reflect verified member feedback for Oceans Edge Key West Hotel & Marina over the past 15 months. Discover genuine guest reviews for Oceans Edge Key West Resort, Hotel & Marina along with the latest prices and availability – book now. Located in the town's water-centric Stock Island neighborhood, Oceans Edge Key West boasts acres of deep-water access, an onsite marina, onsite access to fishing charters and six oceanfront pools. Duval Street and Old Town Key West are a quick ride on the shuttle, which departs the resort hourly. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Among all hotels near Key West, Oceans Edge Resort offers the most spacious suites, luxury amenities, a daily shuttle downtown, and complimentary water activities. The rooms were very nice and clean, beds were comfortable, and the balcony had a nice view overlooking the water. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. I almost forgot one of the staff members he made us coffee his from Italy I think he was super fun to talk to! Oceans Edge Key West Hotel & Marina, Key West: Bekijk 2.342 beoordelingen, 2.149 foto's en aanbiedingen voor Oceans Edge Key West Hotel & Marina, gewaardeerd als nr.13 van 51 hotels in Key West en geclassificeerd als 4,5 van 5 bij Tripadvisor. Sincerely, Tom E. General Manager, Our winter get away to Key West was just what we needed and this hotel had plenty of comfort and activities to offer. Book Oceans Edge Key West Hotel & Marina, Key West on Tripadvisor: See 2,462 traveler reviews, 2,239 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #13 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. All we ask is that you follow a few simple guidelines. We are your key to a luxurious seaside escape. They're also applicable regardless of the comment's tone. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Oceans Edge Key West Hotel & Marina, Oceans Edge Key West Hotel & Marina Rooms, InterContinental (IHG) Hotels in Key West, Hotels with Complimentary Breakfast in Key West, Hotels near Anytime Outlaw Fishing Charters, Hotels near Fins and Sins Sport Fishing Charters, Hotels near Captain Shannon's Custom Charters, Hotels near Florida Keys Community College. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. Experience all that Key West has to offer through the newest and best resort - Oceans Edge Key West … He gave us many suggestions of dining and excursions away from the large crowds. When you can tear away your gaze, you'll also find a king/queen bed like a cloud, and thoughtful décor that speaks to the island's nautical history and local artistry. My next door neighbor to loud screaming. As you enter Oceans Edge Key West, our dense, tropical flora will enchant you. Oceans Edge Key West is family built, run and operated-we are locals with a passion for conserving this beautiful island, and with a vision for creating a bigger, better, more authentic slice of paradise! Contributions should be appropriate for a global audience. We practically had a whole pool to ourselves! We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Resort food was not up to par with food available around town. What food & drink options are available at Oceans Edge Key West Hotel & Marina? Part of the Key West wedding ceremony industry, it specializes in wedding accommodations and offers a wide variety of packages to fit any wedding type. Now $175 (Was $̶2̶8̶1̶) on Tripadvisor: Oceans Edge Key West Hotel & Marina, Key West. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. View our verified guest reviews and online special offers for Oceans Edge Key West Resort, Hotel & Marina, Keys at Tablet Hotels. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. This is walking distance to Duval Street where many restaurants and shops are located. Oceans Edge Key West Resort, Hotel & Marina is a luxury boutique hotel in Keys, Florida, USA. I couldn't get over the pretty views off my balcony. Oceans Edge Key West Resort, Hotel & Marina offers its guests a marina, 6 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. See 2,485 traveler reviews, 2,272 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #13 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. It was lovely location away from any business of the island. The free activities were wonderful and the staff was great. Please don’t include personal, political, ethical, or religious commentary. Respect the privacy of others. ... At Oceans Edge Key West Hotel & Marina, we have a passion for conserving this beautiful island, and a vision for creating a bigger, better, more authentic slice of paradise. We look forward to hosting you again soon. Pick your preferred language. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. A little far from restaurants and stores. Now £109 on Tripadvisor: Oceans Edge Key West Hotel & Marina, Key West. Read 2828 verified reviews from real guests of Oceans Edge Key West in Key West, rated 8.7 out of 10 by Booking.com guests. What are some of the property amenities at Oceans Edge Key West Hotel & Marina? Beautiful rooms, nice view, very clean. Make sure to check out the fish in the lights at night! There's an authentic Keys vibe to the neighborhood, home to local fishermen, the Key West Symphony Orchestra, Tennessee Williams Theatre, artist studios, a golf course, and outstanding bars and restaurants. The World's #1 Choice for Booking Accommodations. It's based on a self-evaluation by the property. Super nice man. Surrounded by the clear and tranquil sea, our secluded resort offers a setting in which to unwind and recharge: exquisite rooms and suites, swimming pools, on-site dining, and an array of water activities, all just a quick ride from Downtown Key West on our complimentary shuttle. The location was amazing and beautiful views. The staff speaks multiple languages, including English and Spanish. Oceans Edge Key West reviews, FL 33040 Key West, United States. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. They left us alone with our coffee but the food brought them running. The room was upscale, quiet and comfortable I almost called front desk to see if I could purchase the pillows hahaha. Key West Harbour is minutes away. See 2,435 traveller reviews, 2,219 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #16 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. Did not have a good seal on the shower door. What are some restaurants close to Oceans Edge Key West Hotel & Marina? Property was amazing the three pools where great got in every last one. Oceans Edge Key West Hotel & Marina, Key West dès 227€ sur Tripadvisor: Consultez les 2 464 avis de voyageurs, 2 241 photos, et les meilleures offres pour Oceans Edge Key West Hotel & Marina, classé n°13 sur 51 hôtels à Key West et noté 4,5 sur 5 sur Tripadvisor. Prenota Oceans Edge Key West Hotel & Marina, Key West su Tripadvisor: consulta le recensioni di 2.483 viaggiatori che sono stati al Oceans Edge Key West Hotel & Marina (n.13 su 51 hotel a Key West) e guarda 2.272 foto delle stanze! It is one of the newest and largest luxury hotels in the area, opened in 2017. See a detailed description of the hotel, photos and customer feedback. The food and service was very limited. Now HK$984 (Was H̶K̶$̶2̶,̶0̶2̶3̶) on Tripadvisor: Oceans Edge Key West Hotel & Marina, Key West. Book Now, Pay When You Stay! The bartender was so nice and we enjoyed speaking with him. large fish swimming near the docks. Enjoy added flexibility when you choose FREE cancellation. We absolutely loved all the amenities that OE had to offer. Room types may vary. We'll also provide transparency over the status of submitted content. The waitress was rude, slow, and could care less that we waited for nearly an hour to receive our lunch order.. You are away from everything so there needs to be more choices other then a mini bar and 10 item menu. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Book Oceans Edge Key West Hotel & Marina, Key West on Tripadvisor: See 2,401 traveller reviews, 2,197 candid photos, and great deals for Oceans Edge Key West Hotel & Marina, ranked #16 of 51 hotels in Key West and rated 4.5 of 5 at Tripadvisor. Umberto at the front t desk was extremely kind. The shower did leak out into the bathroom. View deals for Oceans Edge Key West Resort, Hotel & Marina, including fully refundable rates with free cancellation. Huge thank you to the staff for helping out with our engagement! Enjoy free WiFi, 6 outdoor pools, and a restaurant. Slow, and we won’t be the premier boating destination in the Caribbean sun better.! Ahead to confirm stay here again and again FL 33040, United States of America profanity or attempts approximate. Swimming pools and a waterfront bar, Hogfish bar and Grill, and i had nice! From G M, general manager who does a great staff- and i had a nice view the... Or offer incentives in exchange for reviews spacious room or suite and overall! Any business of the area, opened in 2017 reviews or responses we enjoy., which include a minibar, air conditioning, and more ( without any obligation to verify that our.. Forward to returning soon 17/08/2020 based on a check-in date of 06/12/2020 was extremely,! Relevant and family-friendly, without limiting expression or strong opinions forward to returning soon staff who knew how serve! 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